Everything is User Experience
Leverage the power of UX thinking to solve your brand and communication challenges
Our Services
Everything can be considered from a user experience perspective, not just websites. Every touchpoint generates an experience, and every project has its own user journey
Brand Development
Messaging & Communications
UX Strategy
Who we are
We are UX-first consultants. We love to talk and share our ideas about how UX thinking can benefit your brand, your marketing, and your business.
We can become part of your team: We offer help, handholding, idea generation, training, best practice frameworks, and anything else we can help with.

Dan Hyde
An evangelist for UX thinking, but a publisher at heart, I've worked in communications and branding for the last 20 years. I've created platforms, built brands, developed advertising, as well as strategy for comms and marketing. Originally focused on sustainability, my experience has taken me in construction, property, charity, investment, luxury and lifestyle, supporting blue chips, startups and one-man-bands.

Alex Blondin
Over the last fifteen years I have supported management teams and back-office staff at a broad mix of businesses with their UX challenges. Working with mix of clients in educational, and financial institutions, boutique businesses and household names, I've helped them to make the most of digital channels and done some amazing work on company culture.
Who we are
We are UX-first consultants. We love to talk and share our ideas about how UX thinking can benefit your brand, your marketing, and your business.
We can become part of your team: We offer help, handholding, idea generation, training, best practice frameworks, and anything else we can help with.

Alex Blondin
Over the last fifteen years I have supported management teams and back-office staff at a broad mix of businesses with their UX challenges. Working with mix of clients in educational, and financial institutions, boutique businesses and household names, I've helped them to make the most of digital channels and done some amazing work on company culture.

Dan Hyde
An evangelist for UX thinking, but a publisher at heart, I've worked in communications and branding for the last 20 years. I've created platforms, built brands, developed advertising, as well as strategy for comms and marketing. Originally focused on sustainability, my experience has taken me in construction, property, charity, investment, luxury and lifestyle, supporting blue chips, startups and one-man-bands.
Our Experience
Clients typically use us as a catalyst, bringing new ideas and thinking to familiar challenges. We succeed when we are an extension of your in-house capabilities (however small or big).
We help you to uncover and work through the real challenges within every brief, using an evidence-based UX approach to design, branding, and messaging
Assist you in the scoping and planning projects with a UX-led approach to maximise your budget's value and improve results
Identify opportunities to enhance customer experience, improve efficiency, and focus precious attention on what really matters
Collaborate with in-house teams to augment the skills you have, plug in our expertise only where it's really needed
Incorporate UX thinking to enhance existing systems and processes to reduce effort and improve experiences on all sides
Assist you in the scoping and planning projects with a UX-led approach to maximise your budget's value and improve results
Identify opportunities to enhance customer experience, improve efficiency, and focus precious attention on what really matters
Collaborate with in-house teams to augment the skills you have, plug in our expertise only where it's really needed
Incorporate UX thinking to enhance existing systems and processes to reduce effort and improve experiences on all sides
Brands we've worked with
Testimonials
Case studies

Chorus Network
Creating a new user experience for impact investing
We have plenty more exciting work going on that we can’t show you just yet.
As soon as it can be published we’ll be sharing it with you.
Our Philosophy
We approach design, branding, content and messaging from a UX-driven perspective.
UX-thinking informs how we make a solution work, for you. It’s about people, and production, as much as it is about making beautiful things
Our job is to understand your problem and work with you to find the best solution. We use UX principles to deal with real-life business challenges and make beautiful things
We won’t try to do everything, but we can always help: Anything we can’t do ourselves is referred to our EIUX ‘friends and family’* if you can’t do it in-house.
UX-thinking informs how we make a solution work, for you. It’s about people, and production, as much as it is about making beautiful things
Our job is to understand your problem and work with you to find the best solution. We use UX principles to deal with real-life business challenges and make beautiful things
We won’t try to do everything, but we can always help: Anything we can’t do ourselves is referred to our EIUX ‘friends and family’* if you can’t do it in-house.
UX-thinking informs how we make a solution work, for you. It’s about people, and production, as much as it is about making beautiful things
Our job is to understand your problem and work with you to find the best solution. We use UX principles to deal with real-life business challenges and make beautiful things
We won’t try to do everything, but we can always help: Anything we can’t do ourselves is referred to our EIUX ‘friends and family’* if you can’t do it in-house.
*E.I.UX Friends and Family: We nurture very close relationships with other experts that are complimentary to our skills in the delivery of the projects we work on.
Blog
Use UX thinking to deliver better projects and better value
UX is the foundation for everything
Benefits of EI:UX
We value strong relationships. The best relationships are built with positive user experience.
Collaborate with amazing communications experts with passion for thinking innovatively
Prototype and validate your idea before blowing the budget on production
Identify opportunities to improve your customer experiences
Create intuitive and easy to use customer touchpoints that solve business problems
Talk about and explore ideas with us without worrying about being billed for every second of converstion
- Collaborate with amazing communications experts with passion for thinking innovatively
- Prototype and validate your idea before blowing the budget on production
- Identify opportunities to improve your customer experiences
- Create intuitive and easy to use customer touchpoints that solve business problems
- Talk about and explore ideas with us without worrying about being billed for every second of converstion
Free 30 minute clinic
For everybody. No matter how big, or small your business is – our 30 minute clinics can help