We are a user experience research agency
Not solely focused on digital products and wireframes, we use deep user research to help agencies and brands optimise everything from messaging to bid writing, prototypes to campaigns.
Qualitative User research
Messaging & Comms strategy
Customer experience and service strategy
user journey mapping & wireframing
Clients
Testimonials
Who we are
We are a bit obsessed with what makes good user experience, and how to offer great customer experiences.
Between us, our somewhat varied backgrounds help us to offer a refreshing approach to communicating with our clients’ key audiences
Dan Hyde
Schooled in Scotland, a demolition operative and landscape gardener in the north west, and a publisher in Dublin, prior to Everything is User Experience, Dan ran the account team at a specialist branding agency in London. He is currently planning an escape to the seaside on the south coast.
Alex Blondin
Hailing from the South of France, Alex loves change management. Trained in law, inspired in social media risk management, and an early adopter of customer experience driven marketing, more recently he was Head of Digital and responsible for agency growth at a leading UK branding agency.
Who we are
We are a bit obsessed with what makes good user experience, and how to offer great customer experiences.
Between us, our somewhat varied backgrounds help us to offer a refreshing approach to communicating with our clients’ key audiences.
Alex Blondin
Hailing from the South of France, Alex loves change management. Trained in law, inspired in social media risk management, and an early adopter of customer experience driven marketing, more recently he was Head of Digital and responsible for agency growth at a leading UK branding agency.
Dan Hyde
Schooled in Scotland, a demolition operative and landscape gardener in the north west, and a publisher in Dublin, prior to Everything is User Experience, Dan ran the account team at a specialist branding agency in London. He is currently planning an escape to the seaside on the south coast.
How we work
We use user research to help you to align the needs of your business with the needs of your customers (your users).
Our clients typically use us as a catalyst, applying UX principles to bring out new ideas to tackle familiar challenges.
Our job is to understand your problem and work with you to find the best solution. UX-thinking informs how we make a solution work, for you, not just your customers and users, using lessons learned from developing websites and platforms to everything we can.
It doesn’t matter whether you’re creating a website, app, campaigns, or brand. You can build a better product if you understanding the needs, goals, and behaviour of your in-house people as well as your customers.
Over the years, we’ve done a bit of everything so we can usually find a way to help with any challenge you’re facing.
The core team is just us, but we don’t try to do everything ourselves. We’ve nurtured relationships with developers, designers, writers, artists, and experts who compliment our skills and enable us to deliver better results. We like to lean on the Everything is User Experience ‘friends and family’ wherever we can.
Who we work with
Our clients and partners come from all sorts of industries. The common factor is that they are all trying to do better, in terms of addressing customer needs, and addressing much bigger challenges, not just selling products.
- Low-energy building and construction
- Impact startups and investors
- Finance and investment
- Healthcare and medical
Case studies
Chorus Network
Creating a new user experience for impact investing
We have plenty more exciting work going on that we can’t show you just yet.
As soon as it can be published we’ll be sharing it with you.
Blog
Use UX thinking to deliver better projects and better value
UX is the foundation for everything
Free 30 minute clinic
For everybody. No matter how big, or small your business is – our 30 minute clinics can help.
Just get in touch using the contact form.